20/20 Plumbing & Heating, Inc. would like to congratulate you on your new home. We will provide to our homeowners a customer service department based on prompt, courteous service and quality workmanship. Our service and dedication is what you will come to know and expect. If we can be of service to you in your new home.
The following information will explains Plumbing & Heating components, maintenance schedule and warranty coverage for Plumbing & Heating systems and fixtures in your new home.
Our Service Department
When requesting service, please give your name, street address and phone number. Our service department hours are 7:00 a.m. to 5:00 p.m. If you need emergency service after hours or on weekends, please call the number above to be referred to an emergency number. Only true emergencies will be repaired after normal hours. (We cannot accept collect calls.)
Non-Warranty Customer Service
We will continue to service your home after the one-year-warranty period for a nominal hourly fee. Our technicians do not work on commission so you will not get any over-sell or scare tactics. We know the products used in your home and are most qualified to perform their maintenance.
Keep in mind that every product with moving parts requires occasional maintenance. Please select the type of warranty service you need at this time.